Metro launches 45-day public Wi-Fi pilot at six Metrorail stations, seeks public feedback
Metro General Manager/CEO Paul J. Wiedefeld announced today the launch of free public Wi-Fi at six Metrorail stations as part of a limited pilot program. The six stations selected for the pilot are: Metro Center, Gallery Place, Judiciary Square, Union Station, Archives and L’Enfant Plaza.
The service, part of the General Manager’s Customer Accountability Report (CARe) initiatives, will be available for 45 days. After that time, the service will be suspended while the pilot program is evaluated.
“We are listening to our customers’ ideas about ways to improve their experience riding Metro,” Wiedefeld said. “Having free access to Wi-Fi while on the platforms at Metrorail stations will allow customers to stay better connected while they travel. We are excited to launch the pilot and hear from our customers about their experience.”
As part of the Wi-Fi pilot, customers will also be able to test the new “Where’s My Train?” feature. From the landing page, the Metro Train icon will take customers to an interactive map with real time train information. Users can tap on the train icon for additional details or click on a station to get train prediction times.
Metro customers are encouraged to submit their feedback at the bottom of the home page. The information will be used to assess the pilot with the objective of deploying Wi-Fi at all 91 Metrorail stations in the future.